Privacy & Cookie Policy
Action Graffix respects your privacy and only uses personal information where it is necessary to respond to enquiries, provide quotations, carry out work or meet our business and legal obligations.
Who We Are
This privacy notice applies to Action Graffix.
Action Graffix
Unit 1
Red Dragon Units
Drefach Felindre
Carmarthenshire
SA44 5UQ
Telephone:
07773 503 197
Email:
Information We May Receive From You
The website does not contain a contact form and we do not ask visitors to create an account.
However, if you contact Action Graffix directly by telephone, email, WhatsApp, Facebook or another method, you may choose to provide information such as:
- Your name
- Your telephone number
- Your email address
- Your business name
- Your address where relevant to a job
- Vehicle details or photographs
- Artwork, logos or other files you send to us
- Details of the signage, printing or graphics you require
We only ask for and use information that is reasonably necessary to deal with your enquiry or provide our services.
How We Use Your Information
Personal information supplied to Action Graffix may be used to:
- Respond to your enquiry
- Prepare a quotation
- Discuss designs, artwork or project requirements
- Arrange and carry out work you have requested
- Contact you about an existing job
- Issue invoices and maintain appropriate business records
- Meet legal, accounting or tax obligations
Depending on the circumstances, we process this information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with legal obligations, or because we have a legitimate business interest in responding to enquiries and operating our business.
Website Tracking & Analytics
Action Graffix does not currently use website analytics or advertising tracking.
We do not currently use Google Analytics, Google advertising tracking, Meta Pixel or similar tools to build profiles of website visitors or monitor their behaviour for advertising.
Cookies
Cookies are small pieces of information that websites can store on a visitor's device.
This website does not currently use cookies for analytics, personalised advertising or marketing tracking.
The website platform, hosting system or security systems may use strictly necessary technical cookies where required for the website to operate securely and correctly.
Strictly necessary cookies are not used to build advertising profiles or track visitors for marketing purposes.
Server & Security Information
Like most websites, technical information may be processed automatically by the web hosting and security systems that operate this website.
This may include information such as an IP address, the date and time of a request and technical information required to deliver or protect the website.
Such information may be used for website security, troubleshooting, preventing abuse and maintaining the reliability of the service. It is not used by Action Graffix for advertising profiling.
WhatsApp, Facebook & Other External Services
The Action Graffix website contains links that allow visitors to contact us through services such as WhatsApp and Facebook.
If you choose to use one of these external services, that service will process information in accordance with its own privacy policy and terms.
Simply viewing the Action Graffix website does not mean that we use those services to track you.
Sharing Your Information
Action Graffix does not sell your personal information.
Information may only be shared where reasonably necessary to operate the business, provide the service you requested or comply with the law. This may include service providers involved in areas such as website hosting, email, communications, accounting or production.
We will not provide your information to unrelated companies for their own marketing purposes.
How Long We Keep Information
We do not keep personal information for longer than is reasonably necessary for the purpose for which it was collected.
The length of time information is retained will depend on whether it relates to an initial enquiry, completed work, artwork or project records, invoicing, accounting records or another legal or business requirement.
Information that is no longer required will be deleted or securely disposed of where appropriate.
Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights relating to your personal information. These can include the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information in certain circumstances
- Ask us to restrict certain uses of your information
- Object to certain processing
To make a request, contact Action Graffix using the details shown on this page.
Complaints
If you have a concern about how Action Graffix has handled your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Changes to This Privacy Policy
We may update this privacy notice if the way the website or our business handles personal information changes.
Last updated: September 2026.
Privacy Questions?
Action Graffix
Unit 1, Red Dragon Units
Drefach Felindre, Carmarthenshire SA44 5UQ
07773 503 197